1. Processing Time:
Following confirmation of payment, all orders will be processed in two business days. Weekends and public holidays are not considered business days.
2. Shipping Methods:
For both domestic and foreign clients, we provide dependable and secure shipping choices.
Domestic Shipping: For delivery inside India, we offer both normal and expedited shipping options through our partnerships with reliable and reputable carriers. The checkout process will include an estimate of delivery times.
International Shipping: At this time, we are not accepting purchases from overseas.
3. delivery Fees: The cost of delivery will depend on the weight, destination, shipment method, and order value (free shipping is only available for pre-paid orders). Before completing the order, customers can view the delivery cost during the checkout process.
4. Order Tracking: After the shipment is dispatched, a tracking number will be sent to each customer for every order. Consumers can track the progress and anticipated delivery date of their orders with this tracking number.
5. Address Accuracy: During the checkout process, customers are in charge of entering correct delivery information. Before placing the order, please make sure the mailing address is correct. Packages delivered to the incorrect address because of inaccurate customer information are not our responsibility.
6. Delivery Timeframe: The shipping method and the destination are taken into account when calculating the anticipated delivery time. Although Team The Baby Town INC makes every effort to deliver products within the allotted time, unforeseen delays may arise because of weather, customs clearance, or other unanticipated situations.
The estimated delivery time is five to seven business days.
7. Lost or Stolen Packages: Please get in touch with our customer service team right once if a package is misplaced or stolen while in route. To fix the problem and help you get your order, we will collaborate with the shipping company.
8. Order Status Updates: Email alerts for order confirmation, shipment tracking, and delivery status updates will be sent to customers. To receive these notifications, please make sure the email address you entered at checkout is correct.
9. Shipping Restrictions: We adhere to all applicable local and international shipping laws and guidelines. Certain items may be subject to particular import limitations in some states. If we are unable to ship to your location due to legal restrictions, we will notify you promptly and process a refund if applicable.
10. Shipping Support:
For any questions or concerns regarding shipping, delivery, or tracking, please don’t hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.
Please note that this shipping policy is subject to change, and any updates will be communicated to our customers accordingly.